Privacy Policy

WE TAKE PRIVACY SERIOUSLY. Please read the following to learn more about our privacy policy (“Privacy Policy”). This Privacy Policy applies to the use of our website. Because we gather certain types of information from you in order to fulfill your requests and better serve your needs, we feel you should fully understand the terms and conditions surrounding the collection and use of this information. This Privacy Policy discloses what information we gather, how we use it, how to correct or change it, and what steps we take to safeguard personal information provided to us. Please read the complete Privacy Policy below and contact us if you have any questions.

Information we collect from you

You can visit our www.sandaplantationhideaway.com (“the Website”) and read content without giving us any personally identifiable information. However, in order to provide users of the Website with the most efficient and enhanced personalized service and attention, we may request information about you in certain circumstances and collect certain information automatically.

Personal Information

We collect personally identifiable information that you volunteer to us (including, but not limited to, your full name, email address, phone number when you (try to) make a reservation. 

Automatic Collection of Information

When you visit The Website, we automatically collect information on the type of device you use and operating system version. We may automatically collect your IP and referring Website addresses, browser type, domain name and Website access times. This information helps to (i) better understand, improve and modify the Website, and (ii) better understand how we can enhance your or others overall experience on the Website, including providing advertising and other information that is relevant to you. In addition, we may use cookies to track usage patterns on the Website and to control the display of ads, as well as to amend or offer other functionalities of the Website. You can turn off cookies, but that will affect your online experience and you may not be able to access all content on the Website. Please see below for more detail on cookies.

Information about Cookies

Your Web browser offers so-called “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a Website. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. However, cookies enables us to, among other things, to tailor the Services to yours and other users’ needs and assist us in tracking which of our features you like best and make it easier to use our sites. You are always free to decline any cookies we use if your Internet browser permits. However, please note that by declining cookies, certain functionalities of the Website will not be available to you.

How your Information is Used and Shared

Your personal information may be used by us in a number of ways, including (without limitation):

  • To give you access to, and improve, the Website, products and services;

  • To allow you to subscribe to the Website;

  • To allow you to purchase or make reservations for products or services from the Website;

  • To fulfill your requests and respond to queries you submit via the Website;

  • To display or send custom, personalized content to Website visitors and send e-mails, newsletters / promotions and other updates, information or offers to our users and subscribers. Note, you may opt-out of receiving direct marketing at any time;

  • To enhance and personalise your experience with us, communicate with you about our products and services that may be of interest to you, and for other promotional purposes as we determine from time to time;

  • To allow users of the Website to share links via social media; and

  • As required or authorised by law.

You expressly consent to us using your personal information for the above purposes.

Promotions and Marketing

Unless you specify that you prefer not to hear from us, if you provide your email address to us, we may use this to contact you with news, promotional or other purposes. You may have these communications terminated and opt out at any time by clicking on the “Unsubscribe” link contained in any email.

Important Note

We reserve the right to use or disclose any information without notice or consent for the following purposes:

  1. as needed to satisfy any law, regulation or legal request;

  2. to conduct investigations of consumer complaints or possible breaches of law;

  3. to protect the integrity of the Website and our company;

  4. to protect the safety of our visitors or others; to fulfil your requests; or

  5. to cooperate in any legal investigation.

Security Of Your Personal Information

We will take reasonable steps to maintain the security of and to prevent unauthorised access to or disclosure of your Personal Information. Whenever Personal Information is stored on our computers (which may be for an indefinite period, or a more limited time based on obsolescence or other factors), that information is protected from unauthorized access or use by way of passwords or other industry- acknowledged means. In addition, servers of ours that store this information are located behind a firewall. Since certain Personal Information is especially sensitive, we take special care to keep it secure. Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured and we cannot guarantee that unauthorised access to your Personal Information will not occur, either during transmission of that information to us or after we receive that information. Our policy is to limit access to personal data to our  employees.

Contact Information

If you have any questions about our privacy policy, the information we have collected from you online, the practices of this site, or your dealings with this Website, including if you believe your privacy has been breached, please contact us via email.